"Excellent experience. I called and then stopped in with some old family jewelry. Dan was helpful and kind. Most of what I had wasn't worth anything and yet Dan took the time to look at every single tie clip, cuff link, watch band, etc. I went in with low/no expectations, but was pleasantly surprised to find there were a few items of value for the metal, and Dan make me a offer on some of the military items that he holds onto for the 'flea market guys.' Wonderful experience. Great customer service."